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Returns & Exchanges
We want you to love your hair results; if you are not completely satisfied with your purchase, we offer free returns on all orders within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
2
Print Your Label
Select the items you wish to return and download your prepaid USPS shipping label provided by our system.
3
Pack Your Products
Securely place your items in the original packaging or a sturdy box and affix the return shipping label to the outside.
4
Drop Off and Refund
Drop your package at any USPS location; once received at our warehouse, your refund will be processed back to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing